3CX – Software-based telephone system (IP PBX)

3CX is a software-based telephone exchange (IP PBX) based on open standards that allows you to make calls over the Internet (VoIP) or through the traditional telephone network (PSTN) .

It is suitable for both small and large companies looking for a modern and efficient telephone system .

What is 3CX?

✔ Software-based PBX: Unlike traditional hardware PBX systems , 3CX is software that can be installed locally on a server or in the cloud . This provides greater flexibility, scalability , and lower maintenance costs .

✔ Open standards (SIP): 3CX uses SIP (Session Initiation Protocol) , which allows compatibility with various IP phones, VoIP providers , and other SIP-compatible devices.

✔ Unified Communications: In addition to phone calls , 3CX also offers video conferencing, chat, fax , and other communication features in one platform .

Main features and benefits

✔ Flexibility: Can be installed locally (on-premise), in a private cloud , or used as a hosted service .

✔ Reduced costs: Eliminates the need for expensive hardware equipment and offers competitive licensing prices .

✔ Easy installation and management: Management is done via a web-based interface , which makes configuration and maintenance easy .

✔ Mobile Apps: Offers mobile apps for iOS and Android that allow users to use their extensions from anywhere .

✔ CRM Integration: Integrates with popular CRM systems such as Salesforce and Microsoft Dynamics , which improves work efficiency .

✔ Advanced call center features: Includes features like call queues, call recording, reports , and more that are useful for call centers .

✔ Security: Provides protection from hacker attacks and other security threats .

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